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Microsoft Online Services Sign-in Assistant 64-bit: What you need to know before you download



What is Microsoft Online Services Sign-In Assistant and why do you need it?




If you use Microsoft online services such as Microsoft 365, Azure, or Intune, you may need a tool that can help you sign in and access them from your computer. One such tool is the Microsoft Online Services Sign-In Assistant, which is a software application that provides common sign-on capabilities for a suite of Microsoft online services.


The Microsoft Online Services Sign-In Assistant is not designed or intended to function as a global single sign-on (SSO) platform, but it provides limited common sign-on functionality across a suite of applications to eliminate the need for users to re-enter credentials for each online service. It also installs client components that allow common applications, such as Microsoft Outlook and Skype for Business, to authenticate to Microsoft online services.




microsoft online services sign-in assistant 64-bit download



Some of the main benefits of using the Microsoft Online Services Sign-In Assistant are:


  • It simplifies the user experience by reducing the number of sign-in prompts.



  • It enables seamless integration between desktop applications and online services.



  • It supports multi-factor authentication (MFA) and smart card authentication.



  • It supports federated identity providers such as Active Directory Federation Services (AD FS).



In this article, you will learn how to download and install the Microsoft Online Services Sign-In Assistant 64-bit version, how to use it to connect to various Microsoft online services, how to troubleshoot common issues with it, and what are some alternatives to it.


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How to download and install Microsoft Online Services Sign-In Assistant 64-bit version?




To use the Microsoft Online Services Sign-In Assistant, you need a 64-bit version of Windows and PowerShell version 5.1 or later. You also need an account that is a member of a Microsoft 365 admin role or has permissions to access the online services that you want to connect to.


To download and install the Microsoft Online Services Sign-In Assistant 64-bit version, follow these steps:


  • Go to from the official Microsoft website.



  • Select your preferred language from the drop-down menu and click Download.



  • Select msoidcli_64.msi from the list of files and click Next.



  • Save the file to your computer and Run the file and follow the installation wizard to complete the installation.



  • Restart your computer if prompted.



Congratulations, you have successfully installed the Microsoft Online Services Sign-In Assistant 64-bit version on your computer. You can now use it to connect to various Microsoft online services with PowerShell or other applications.


How to use Microsoft Online Services Sign-In Assistant to connect to Microsoft 365, Azure, or Intune?




One of the most common uses of the Microsoft Online Services Sign-In Assistant is to connect to Microsoft 365, Azure, or Intune with PowerShell. PowerShell is a powerful scripting language that allows you to automate tasks and manage resources in Microsoft online services. To use PowerShell with the Microsoft Online Services Sign-In Assistant, you need to install the corresponding PowerShell modules for each service.


For example, to connect to Microsoft 365 with PowerShell, you need to install the Microsoft 365 PowerShell module, which contains cmdlets that let you perform administrative tasks for Microsoft 365 users, groups, licenses, roles, and more. To install the Microsoft 365 PowerShell module, run the following command in an elevated PowerShell session:


Install-Module -Name MSOnline


To connect to Azure with PowerShell, you need to install the Azure PowerShell module, which contains cmdlets that let you manage Azure resources such as virtual machines, storage accounts, web apps, and more. To install the Azure PowerShell module, run the following command in an elevated PowerShell session:


Install-Module -Name Az


To connect to Intune with PowerShell, you need to install the Microsoft Graph Intune PowerShell module, which contains cmdlets that let you manage Intune devices, policies, apps, and more. To install the Microsoft Graph Intune PowerShell module, run the following command in an elevated PowerShell session:


Install-Module -Name Microsoft.Graph.Intune


After installing the required PowerShell modules, you can use the Connect-MsolService cmdlet from the Microsoft Online Services Sign-In Assistant to sign in to your account and authenticate to the online services. For example, to connect to Microsoft 365 with PowerShell, run the following command:


Connect-MsolService


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Microsoft 365 PowerShell module to perform various tasks. For example, to get a list of all licensed users in your organization, run the following command:


Get-MsolUser -All Where-Object $_.IsLicensed -eq $true


To connect to Azure with PowerShell, you can use the Connect-AzAccount cmdlet from the Azure PowerShell module to sign in to your account and authenticate to Azure. For example, to connect to Azure with PowerShell, run the following command:


Connect-AzAccount


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Azure PowerShell module to perform various tasks. For example, to get a list of all virtual machines in your subscription, run the following command:


Get-AzVM


To connect to Intune with PowerShell, you can use the Connect-MSGraph cmdlet from the Microsoft Graph Intune PowerShell module to sign in to your account and authenticate to Intune. For example, to connect to Intune with PowerShell, run the following command:


Connect-MSGraph


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Microsoft Graph Intune PowerShell module to perform various tasks. For example, to get a list of all devices enrolled in Intune, run the following command:


Get-DeviceManagement_ManagedDevices


You can also use other applications that support common sign-on capabilities with the Microsoft Online Services Sign-In Assistant. For example, you can use Outlook or Skype for Business to access your email or chat with your colleagues without having to sign in separately.


How to troubleshoot common issues with Microsoft Online Services Sign-In Assistant?




Sometimes, you may encounter some issues with using the Microsoft Online Services Sign-In Assistant such as connection errors, password prompts, or missing add-ins. Here are some tips and solutions for resolving some of the frequently encountered problems with the sign-in assistant:


How to fix connection errors with Microsoft Online Services Sign-In Assistant?




If you get an error message that says "We are unable to connect right now. Please check your network and try again later." or "The Microsoft Online Services Sign-In Assistant service is not running.", you may have a problem with your network connection or the sign-in assistant service. To fix this, you can try the following steps:


  • Check your internet connection and make sure it is working properly.



  • Check your firewall and proxy settings and make sure they are not blocking the sign-in assistant service or the online services that you want to connect to.



  • Check the status of the sign-in assistant service and make sure it is running. To do this, open the Services console by typing services.msc in the Start menu or the Run dialog box. Find the Microsoft Online Services Sign-In Assistant service and right-click on it. Select Start if it is stopped or Restart if it is running.



  • Check the version of the sign-in assistant and make sure it is up to date. To do this, open the Control Panel and go to Programs and Features. Find the Microsoft Online Services Sign-In Assistant and check its version number. The latest version as of June 2023 is 7.250.4556.0. If you have an older version, uninstall it and download and install the latest version from .



How to fix password prompts with Microsoft Online Services Sign-In Assistant?




If you get repeated password prompts when using the Microsoft Online Services Sign-In Assistant, you may have a problem with your credentials or your account settings. To fix this, you can try the following steps:


  • Check your credentials and make sure they are correct and not expired. You can reset your password or change your security info from the Microsoft account portal at .



  • Check your account settings and make sure they are configured properly for common sign-on. You can do this by signing in to the Microsoft 365 admin center at . Go to Settings, then Org settings, then Services. Under User sign-in, make sure that Let users sign in to Office using their work or school account instead of their Microsoft account is turned on.



  • Check your MFA settings and make sure they are not interfering with common sign-on. You can do this by signing in to the Azure portal at . Go to Azure Active Directory, then Security, then MFA. Under service settings, make sure that Skip multi-factor authentication for requests from federated users on my intranet is turned on.



Check your AD FS settings and make sure they are not causing authentication issues. You can do this by running the following PowerShell command on your AD FS server:


Get-AdfsProperties Select-Object -ExpandProperty WIASupportedUserAgents


The output should include Mozilla/5.0 (Windows NT 6.1; Trident/7.0; MSOIDCRL 7.250; rv:11.0) like Gecko. If not, you can add it by running the following PowerShell command:


$userAgent = "Mozilla/5.0 (Windows NT 6.1; Trident/7.0; MSOIDCRL 7.250; rv:11.0) like Gecko" Set-AdfsProperties -WIASupportedUserAgents @((Get-AdfsProperties).WIASupportedUserAgents + $userAgent) Restart-Service adfssrv How to fix missing add-ins with Microsoft Online Services Sign-In Assistant?




If you notice that some of the add-ins that are supposed to work with the Microsoft Online Services Sign-In Assistant are missing or not working, such as the Microsoft 365 Outlook Add-in or the Skype for Business Online Connector, you may have a problem with your registry settings or your installation. To fix this, you can try the following steps:


  • Check your registry settings and make sure they are correct and not corrupted. You can do this by opening the Registry Editor by typing regedit in the Start menu or the Run dialog box. Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins. Find the subkey for the add-in that is missing or not working and check its LoadBehavior value. It should be set to 3, which means it is loaded at startup. If it is not, double-click on it and change it to 3.



  • Check your installation and make sure it is complete and up to date. You can do this by opening the Control Panel and going to Programs and Features. Find the Microsoft Online Services Sign-In Assistant and click on Change. Follow the instructions to repair or update your installation. You may need to restart your computer after this.



  • Check your add-in settings and make sure they are enabled and configured properly. You can do this by opening the application that uses the add-in, such as Outlook or Skype for Business, and going to File, then Options, then Add-Ins. Find the add-in that is missing or not working and click on Go. Make sure that the add-in is checked and click on OK.



What are some alternatives to Microsoft Online Services Sign-In Assistant?




The Microsoft Online Services Sign-In Assistant is not the only tool or method that can be used to connect to Microsoft online services. There are some alternatives that may offer more functionality, flexibility, or convenience depending on your needs and preferences. Here are some of them:


Azure Active Directory PowerShell for Graph module




The Azure Active Directory PowerShell for Graph module is a newer version of the Azure AD PowerShell module that has AzureAD in its cmdlet name instead of MSOnline. It provides more functionality than the Microsoft Online Services Sign-In Assistant, such as support for conditional access policies, group-based licensing, dynamic groups, B2B collaboration, and more. It also uses the Microsoft Graph API instead of the Azure AD Graph API, which is being deprecated.


To use the Azure Active Directory PowerShell for Graph module, you need to install it by running the following command in an elevated PowerShell session:


Install-Module -Name AzureAD


To connect to Azure AD with PowerShell, you need to use the Connect-AzureAD cmdlet instead of the Connect-MsolService cmdlet. For example, to connect to Azure AD with PowerShell, run the following command:


Connect-AzureAD


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Azure AD PowerShell module to perform various tasks. For example, to get a list of all users in your organization, run the following command:


Get-AzureADUser


Azure Cloud Shell




The Azure Cloud Shell is a browser-based shell that is integrated with the Microsoft 365 admin center and allows you to run PowerShell commands in a cloud environment without installing anything on your computer. It provides access to various Microsoft online services such as Azure, Microsoft 365, Intune, SharePoint Online, Exchange Online, and more. It also supports MFA and smart card authentication.


To use the Azure Cloud Shell, you need to sign in to the Microsoft 365 admin center at . Click on the Azure Cloud Shell icon in the top right corner of the page. Select PowerShell as your preferred shell environment. You may need to create a storage account for your Cloud Shell session if you don't have one already.


To connect to various Microsoft online services with PowerShell in Azure Cloud Shell, you need to use different cmdlets depending on the service. For example, to connect to Microsoft 365 with PowerShell in Azure Cloud Shell , you need to use the Connect-ExchangeOnline cmdlet instead of the Connect-MsolService cmdlet. For example, to connect to Microsoft 365 with PowerShell in Azure Cloud Shell, run the following command:


Connect-ExchangeOnline


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Exchange Online PowerShell module to perform various tasks. For example, to get a list of all mailboxes in your organization, run the following command:


Get-Mailbox


To connect to Azure with PowerShell in Azure Cloud Shell, you don't need to use any cmdlet as you are already signed in to your Azure subscription. You can use the cmdlets from the Azure PowerShell module to perform various tasks. For example, to get a list of all resource groups in your subscription, run the following command:


Get-AzResourceGroup


To connect to Intune with PowerShell in Azure Cloud Shell, you need to use the Connect-MSGraph cmdlet instead of the Connect-MsolService cmdlet. For example, to connect to Intune with PowerShell in Azure Cloud Shell, run the following command:


Connect-MSGraph


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Microsoft Graph Intune PowerShell module to perform various tasks. For example, to get a list of all device compliance policies in your organization, run the following command:


Get-DeviceManagement_DeviceCompliancePolicies


Microsoft Graph PowerShell SDK




The Microsoft Graph PowerShell SDK is a newer and more comprehensive tool that can access all Microsoft Graph APIs and is replacing the Azure AD module. It provides more functionality than the Microsoft Online Services Sign-In Assistant, such as support for all Microsoft 365 services, custom queries and filters, pagination and batching, and more. It also uses a unified authentication model that works across different platforms and environments.


To use the Microsoft Graph PowerShell SDK, you need to install it by running the following command in an elevated PowerShell session:


Install-Module -Name Microsoft.Graph


To connect to Microsoft Graph with PowerShell, you need to use the Connect-MgGraph cmdlet instead of the Connect-MsolService cmdlet. For example, to connect to Microsoft Graph with PowerShell, run the following command:


Connect-MgGraph


You will be prompted to enter your credentials and complete any additional verification steps such as MFA or smart card authentication. Once you are signed in, you can use the cmdlets from the Microsoft Graph PowerShell SDK to perform various tasks. For example, to get a list of all users in your organization, run the following command:


Get-MgUser


Conclusion




In this article, you have learned what is the Microsoft Online Services Sign-In Assistant and why do you need it. You have also learned how to download and install it, how to use it to connect to various Microsoft online services, how to troubleshoot common issues with it, and what are some alternatives to it.


The Microsoft Online Services Sign-In Assistant is a useful tool that can help you sign in and access Microsoft online services such as Microsoft 365, Azure, or Intune from your computer. However, it is not a global SSO platform and it has some limitations and drawbacks. You may want to consider using other tools or methods that can offer more functionality, flexibility, or convenience depending on your needs and preferences.


We hope that this article has been helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below or contact us at support@microsoft.com. Thank you for reading!


Frequently Asked Questions




  • Q: Is the Microsoft Online Services Sign-In Assistant free?



  • A: Yes, the Microsoft Online Services Sign-In Assistant is free and can be downloaded from .



  • Q: Do I need the Microsoft Online Services Sign-In Assistant if I have Azure AD Connect?



  • A: No, you don't need the Microsoft Online Services Sign-In Assistant if you have Azure AD Connect. Azure AD Connect is a tool that synchronizes your on-premises Active Directory with Azure AD and provides SSO capabilities for your users. You can download Azure AD Connect from .



  • Q: How can I uninstall the Microsoft Online Services Sign-In Assistant?



  • A: To uninstall the Microsoft Online Services Sign-In Assistant, you can follow these steps:



  • Open the Control Panel and go to Programs and Features.



  • Find the Microsoft Online Services Sign-In Assistant and click on Uninstall.



  • Follow the instructions to complete the uninstallation.



  • Restart your computer if prompted.



  • Q: How can I update the Microsoft Online Services Sign-In Assistant?



  • A: To update the Microsoft Online Services Sign-In Assistant, you can follow these steps:



  • Open the Control Panel and go to Programs and Features.



  • Find the Microsoft Online Services Sign-In Assistant and click on Change.



  • Select Update and follow the instructions to complete the update.



  • Restart your computer if prompted.



  • Q: How can I check the version of the Microsoft Online Services Sign-In Assistant?



  • A: To check the version of the Microsoft Online Services Sign-In Assistant, you can follow these steps:



  • Open the Control Panel and go to Programs and Features.



  • Find the Microsoft Online Services Sign-In Assistant and check its version number. The latest version as of June 2023 is 7.250.4556.0.



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